SIM card inserted, but no Internet?

When you insert SIM card and there is no Internet, highly likely that you need to enter the Access Point Names (APN) manually into your Oudie N / Omni.

You can find these settings in Android Settings > Network & Internet > Mobile Network > Advanced > scroll to the end of the list > Access Point Names. You will have to edit or add APNs for your operator.

Please turn to your SIM card provider to find the correct APN settings (normally ask it in the place where you bought your SIM card).

How to setup a new APN

Follow these steps. At first you need to go to Android settings (at the bottom of the applications page):

  1. Go to Android settings > Network & Internet > Mobile Network > Advanced > Access Point Names (APN).
APN settings Oudie N and Omni
  1. Tap on the “+” item at the top of the screen to enter a new APN
  2. Enter anything in the “name” field. It is free text, whatever helps you identify this SIM card
Edit access point Oudie N and Omni
  1. Enter the APN field
Edit access point Oudie N and Omni
  1. Tap on the three vertical points icon in the top-right corner and choose “Save”
Edit access point Oudie N and Omni
  1. Make sure that you select the APN that you just entered
  2. Reboot the device, the Internet should work

Other settings

Some SIM card providers may require you to enable “Roaming” for the card to work. With some other providers, this setting could cause additional costs. Please consult your SIM card supplier whether “Roaming” should be enabled or not.

Go to Android Settings > Network & Internet > Mobile network

Settings mobile network Oudie N and Omni

Some operators may also need the device’s IMEI number to activate the SIM card. It is displayed under Android Settings once the SIM card is insterted.

Go to Android Settings > System > Advanced > About Oudie

IMEI Oudie N and Omni

Updated on December 17, 2025
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